24x7 IT consulting and managed services for small and medium businesses

TechCare 24 – Privacy Policy

Effective Date: Jan 01 2025

Last Updated: Aug 3 2025

TechCare24 LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms
  • Send us emails
  • Request information about our services
  • Subscribe to our newsletters or communications

This information may include:

  • Name and contact information (email address, phone number)
  • Company name and business information
  • Messages and communications you send to us

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses
  • Device information

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Deliver our IT services and solutions
  • Send you information about our services (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect our rights and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law or to protect our rights, property, or safety
  • Business Transfers: In connection with any merger, sale, or transfer of our business

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Improve user experience

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct or update your information
  • The right to delete your information
  • The right to restrict or object to processing
  • The right to data portability

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Users

If you are accessing our website from outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

TechCare24 LLC
8 The Green, STE R
Dover, DE 19901, USA

Email: [email protected]